Remote Customer Success Associate
Onboard new customers, drive product adoption, and flag churn risks early. SaaS experience a plus.
Employment Placement × Consulting × HR Outsourcing
Workco Group is a national talent and business strategy partner — delivering integrated employment placement, HR outsourcing, and organizational consulting. We connect organizations with high-caliber talent and the workforce strategies that make them matter.
Currently placing
Executive · Tech · Finance · Ops
25 days
avg time-to-fill
HIPAA-Compliant
Privacy-first processes
E-Verify Enrolled
Verified work authorization
SHRM-Aligned
Certification-grade HR practice
Nationwide Coverage
All 50 states, one standard
Six ways we work for you
Employment Placement
We run a precision search, not a resume lottery. Every candidate is vetted for skill, trajectory, and culture — before they ever reach your inbox.
01
C-suite and senior leadership search with discreet, targeted outreach.
02
Permanent placements across operations, finance, sales, and administration.
03
Flexible talent that scales with your workload — fast.
04
Specialized recruiting for the roles everyone is fighting over.
Now hiring
Onboard new customers, drive product adoption, and flag churn risks early. SaaS experience a plus.
Be the first line of support for B2B clients — ticketing, escalations, and account follow-ups. Weekday shifts.
Handle inbound calls, chats, and emails for a growing e-commerce brand. Quiet home workspace required.
Source candidates, screen resumes, and coordinate hiring-manager calendars for high-volume roles.
Support recruiting pipelines, schedule interviews, and maintain HRIS records. Entry-friendly with mentorship.
Own onboarding, benefits admin, and employee relations for a 120-person distributed team. SHRM-CP preferred.
Label and review datasets for AI training projects. Fully remote, project-based, with weekly payouts.
Flexible-hours role processing invoices and forms for a national services company. Great for detail-oriented self-starters.
Enter, verify, and maintain records across client databases. High accuracy and 45+ WPM typing required. Training provided.
Candidate Spotlight — VIP database
A private, members-only database of vetted candidates — education, experience, and skills, fully anonymized. Spot the one who checks every box, request the interview, and we coordinate the rest. Hire, and a simple 15% direct-hire agreement applies.
Senior Logistics Coordinator
HR Generalist, SHRM-CP
AI Operations Analyst
Temp staffing work orders
Skip the phone tag. Send us a work order — it's the same information we'd ask on a call — and we'll come back with a yes and a service agreement, fast.
Tell us the position, headcount, deadline, pay rate, and the screening package you need — attach the job description if you have one.
We check our talent bench and capacity. If we can honor your request, we confirm it — no strings attached.
The work order becomes your statement of work. Sign the agreement and recruiting starts the same day.
Vetted, screened temp staff — background checks, drug screening, and assessments handled per your package.
The Workco Manifesto
Workco Group is a national talent and business strategy partner delivering integrated employment placement, HR outsourcing, and organizational consulting solutions. Through a scalable, technology-enabled service model, we support clients nationwide — strengthening workforce performance, optimizing operations, and positioning organizations for sustainable growth.
Anyone can flood your inbox with resumes. We send three candidates you actually want to meet — because we did the filtering you don't have time for.
A scalable, technology-enabled service model keeps us faster and leaner than traditional firms. The efficiency goes into the search — not the overhead.
Founded in Charlotte, NC, supporting clients across the country. Local relationships taught us the business; our national delivery model scales it.
A placement that quits in 90 days is a failure, no matter how fast it was. We optimize for the hire that's still thriving next year.
Proof, not promises
Placement retention rate
Average time-to-fill
Professionals placed
Clients who return
"Workco sent us three candidates. We would have hired all three. The one we picked is now running the department."
Operations Director
Regional logistics firm
"Their consulting work paid for itself in a quarter. They found the bottleneck in our hiring funnel in the first week."
CEO
Charlotte-based services company
"A national partner without the marble-lobby markup. Faster responses than any firm we've worked with."
Head of People
National tech employer
Proven outcomes
Three engagement models, one standard of evidence: measurable workforce outcomes.
A regional healthcare network was losing patient coordinators faster than it could hire them.
A structured direct-hire program — prescreened slates, scheduled interviews, HIPAA-ready onboarding.
96%
90-day retention
A national logistics operator faced seasonal surges its internal team couldn't absorb.
A managed temp staffing program with work-order SLAs, rate governance, and weekly fulfillment reporting.
2,400+
shifts filled per quarter
A growth-stage fintech had 60 employees, no handbook, and its first compliance review on the calendar.
Full HR infrastructure buildout — handbook, policies, federal compliance checklists, and a hiring engine.
Zero
findings at first review
Representative engagement scenarios shown for illustration — client-approved case studies with named organizations are published as engagements close.
Discuss your engagementDirect hire pricing
The fee — every role, every level
15%
of the annualized salary. Same rate whether we're placing a data entry specialist or a VP. Pay in full up front — or split it: 50% to start the search, 50% only when you hire.
If your hire quits or withdraws from the role within their first 30 days, we offer a one-time free replacement.
Calculate & pay your fee
Annual salary for the role
$85,000
Your fee (15%)
$12,750
Protected: one-time free replacement if they quit within 30 days
Secure payment via Stripe. Guarantee terms apply.
Business in a Box — HR Template Library
Every document we use with paying clients — interviewing, screening, onboarding, policies, and federal compliance. Browse the full library below; one purchase unlocks instant download of all 13 — or buy any single template on its own, from $29.
Instant download · all 13 documents · yours to keep & brand
Best value — singles add up to $507
Secure payment via Stripe. Sample templates for general business use — have counsel review before rollout in your state.
Phone screen, video/onsite, and final-round invitations ready to send.
The batch-confirm-remind system that cuts no-shows in half.
One row per candidate — screens, rounds, offers, status, notes.
Contingencies, at-will language, comp details, acceptance block.
FCRA-compliant disclosure & authorization with adverse-action guidance.
Start time, what to bring, dress code, hour-by-hour day one.
Cleared-to-proceed, in-progress, and info-needed samples.
Minimum-necessary access, breach reporting, ESIGN-ready signature blocks.
Ten complete sections from mission to discipline, with acknowledgment page.
Testing rules, prescriptions, consequences, confidentiality.
Every federal, state, and company form — nothing missed on day one.
I-9, W-4, E-Verify, EEO-1, OSHA logs, Equifax Work Number, retention rules.
Seven ready-to-send emails: confirmations, reschedules, references, rejections, offers.
Download starts instantly after checkout
Add-on service
Get your new documents notarized on a live video session — one sitting, up to 5 documents. ID verified, digitally sealed, and your notarized files are delivered right after the call.
Branded merch quote
Tell us what you need printed, upload your logo, and we come back with pricing and a design proof. Nothing prints until you approve it.
For job seekers
Join the Workco talent network. Tell us who you are, attach your resume, and when the right role crosses our desk, you're the first call we make.
Let's talk
Tell us what you're trying to build. We'll come back with a point of view, not a sales script.
Email us
support@workco-group.orgCall us
1-888-273-0270Mailing address
1251 Arrow Pine Dr, Suite E109, Charlotte, NC 28273
How we work
Nationwide service — headquartered in Charlotte, NC
Response time
We reply within one business day
Company brochure
One page that covers everything we do — placement, temp staffing, HR outsourcing, verification programs, and pricing. Download it, forward it to your leadership team, or bring it to your next budget meeting.